Our internet banking platform lets you access a wide range of services and have your banking needs met without having to physically visit the bank. Transfer money, pay bills, download statements and enjoy being in control of your account.
The services offered include:
What is required register:
List of Services in Progress Coming Soon
Personal Internet Banking
Save time and carry out multiple functions at the convenience of your internet enabled device. It’s fast and efficient, allowing you to access all your account easily.
The services offered include:
What is required
To register, please visit your nearest branch with your ID and debit card.
Corporate Internet Banking
Our corporate clients also have the luxury of banking at their convenience. With enhanced security features we ensure no customer information is compromised or intercepted by unauthorized parties. To ensure that you have control, the system can mirror management of multiple users having varying levels of authority as organizations may require.
We offer two levels of service:
Transactional based services
NATIONAL ONLINE is a simple, hassle-free and secure internet banking service available to all National Bank of Kenya customers in Kenya.
All transactions (except transfer to mobile money) are charge-exempt
Yes. This service is available 24 hours a day, 7 days a week.
Fund transfers to other National Bank accounts will take effect immediately.
As per the limit set during set-up, documentation will be required for amounts exceeding 999,999.95 (Nine Hundred and Ninety-Nine Thousand Shillings and Ninety-Five Cents).
Yes, click on add new Beneficiary under Payment and Transfers menu and select New Beneficiary.
Besides maintaining the confidentiality of your NATIONAL ONLINE username and password, you should take the following precautions:
We strongly recommend you not to conduct your internet banking transactions on such PCs unless you are sure that it is safe to do so.
Please clear browser cache after each session so that your account information is removed from such PCs.
Application can be made at any National Bank Branch.
Yes, you may change your password, under 'User Profile' service, anytime to ensure security.
If you suspect that your password has been stolen or exposed to others, please change your password immediately.
You can view your account statement up to 365 days from the value date. Your A/C statements can be downloaded either in Excel, PDF & HTML.
OTP stands for One Time Password which must be used to authorize login into NATIONAL ONLINE and to authorize any transaction done on Platform. It is an additional security layer embedded for all transactions on NATIONAL ONLINE. For authorization to login or perform a transaction, an OTP will have to be sent to your phone through SMS or email registered. Once you key in the valid OTP, the service will be authorized.
OTP can be delivered through SMS and Email.
Email and SMS OTP expires within 2 minutes.