NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Current Accounts

Published	ID	Productgroup	Title	Titledifferentciater	Layout	Alias	Optimus Id	Faqs	Searchable
Display # 1 2
	7	Get a Loan For you	Unsecured Personal Loan	Unsecured Personal Loan(get a loan for you)	default	unsecured-personal-loan	0	0	1
	24	Services For Corporate	Treasury Services	Treasury Services(for corporate)	tradefinance	treasury-services	0	0	1
	26	Services For Corporate	Transactional Services	Transactional Solutions for corporate	tradefinance	transactional-solutions	0	0	1
	20	Open account(for Diaspora)	Transactional Accounts	Transactional Accounts (Diaspora)	default	transactional-accounts-0	0	0	1
	5	Open an Account For you	Transactional Accounts	Transactional for you open account	default	transactional-accounts	0	0	1
	29	National Amanah	Trade Finance	Trade Finance(for national ammanah)	tradefinance	trade-finance-0	0	0	1
	22	Financing For Corporate	Trade Finance	Trade Finance(for corporate)	tradefinance	trade-finance	0	0	1
	12	Accounts(For your biashara)	SME Accounts	SME Accounts(For your Biashara)	default	sme-accounts	0	0	1
	23	Financing For Corporate	Short Term Financing	Short Term For Corporate	tradefinance	short-term	0	0	1
	19	Open account(for Diaspora)	Savings Accounts	Savings Accounts (for diaspora)	default	savings-accounts-0	0	0	1
	2	Open an Account For you	Savings Accounts	Savings Accounts(Open Account/For You)	default	savings-accounts	0	0	1
	27	Services For Corporate	Relationship Management	Relationship Management(for corporate)	tradefinance	relationship-management	0	0	1
	16	National Amanah	Personal Financing	Personal Loans(for amanah)	default	personal-loans	0	0	1
	15	National Amanah	Personal Accounts	Personal Accounts for amanah	default	personal-accounts	0	0	1
	8	Get a Loan For you	Mortgages	Mortgages get a loan for you	default	mortgage	0	0	1
	13	Get a Loan (for your biashara)	Micro Banking Loans	Micro Banking Loans(for your biashara)	default	micro-banking-loans	0	0	1
	11	Accounts(For your biashara)	Micro Banking	Micro Banking (for your biashara)	default	micro-banking	0	0	1
	3	Get a Card For you	Debit Card	Debit Cards Get a Card For you	default	debit-card	0	0	1
	25	Services For Corporate	Treasury Bond Trading	Custodial Services(for corporate)	tradefinance	custodial-services	0	0	1
	30	Services For Corporate	Custody Services	Custodial(for corporate)	tradefinance	custodial	0	0	1

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