NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

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Unsecured Loan

Get an easy loan of up to 6 Million shillings without security and achieve your dreams; get the best education for your children, go on a shopping spree in Dubai, put up a down payment for your dream house, take advantage of that investment opportunity. This is a quick loan with a turnaround time of less than 48 hours. It’s designed for the employee of a company with a check-off agreement with NBK.

Why choose Unsecured Loan

Short processing period

Your loan takes a maximum of 48 hours to get processed
Easily accessible

It’s readily available to employees of companies with a check-off agreement with the bank
No need to provide an asset to secure the loan.

No need to provide an asset to secure the loan.
Easy payments

Payments are deducted each month from your pay by your employer
Loan buy-offs

You can buy off loans from other financial institutions i.e. micro finances and SACCO's
Top up your loan

Get an additional loan for other needs after making 3 consecutive payments

Rates and fees

Loan amount – minimum of KSh 50,000 and maximum of KSh 6,000,000
Interest Rate – CBR + Bank Margin % p.a reducing balance.
Tenure – minimum of 6 months and a maximum of 84 months
Negotiation fees – 2% for new loans and buy offs; 1.5% for top-ups

Internal costs

Appraisal fees

External costs

Excise duty
Risk margin (insurance against retrenchment and death)

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Unsecured Loan

Why choose Unsecured Loan

Short processing period

Easily accessible

No need to provide an asset to secure the loan.

Easy payments

Loan buy-offs

Top up your loan

Interested in Unsecured Loan or have a question?

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