NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Newsroom

National Bank Partners with Kodris Africa to Enable Easy Payments for New Coding Programme

National Bank of Kenya (NBK) and Kodris Africa have partnered to roll out a payment platform for the recently launched Coding for Schools programme.

Peter Kioko Named National Bank of Kenya Acting Managing Director

The Board of National Bank of Kenya (NBK) has appointed Peter Kioko as the acting Managing Director for the Bank, effective June 10, 2022.

NBK Wins 4 Awards at Think Business Banking Awards 2022

NBK was feted in four categories including: 1st Runner Up Best Bank in Agriculture and Livestock Financing, 1st Runner Up special judges’ awards for product innovation (for the MajiKonnect offering), 1st Runner Up Chief Executive Officer of the year and 1st Runner Up Best Commercial Bank in microfinance.

National Bank hands over a fleet of 80 Buses to MetroTrans Limited

Metro Trans Limited, a public transport company has today received a fleet of 80 buses from Simba Corporation Limited in a purchase arrangement that has been financed by National Bank of Kenya (NBK) through the Asset Based Finance Product.

NBK Q1 2022 Profit after Tax up 72% to KShs. 395 Million

National Bank of Kenya (NBK) has recorded a profit after tax of KShs. 395 million for the quarter ending March 31, 2022. This was an increase of 72% compared to KShs. 229 million that the bank posted during a similar period last year.

A New Dawn as KCB Group Plc appoints Paul Russo as Group Chief Executive Officer

The KCB Group PLC Board has today appointed Paul Russo as the company’s Group Chief Executive Officer (GCEO) effective May 25, 2022.

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