NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Newsroom

KCB Group Plc & Access Bank Plc Complete National Bank of Kenya (NBK) Transaction

KCB Group PLC (KCB Group) and Access Bank PLC (Access Bank) have completed the sale of National Bank of Kenya Limited (NBK) to Access Bank Plc, marking the conclusion of a transaction that began in March 2024. This follows the receipt of all regulatory approvals customary for a transaction of this nature.

NBK Posts KShs 1.2 billion Profit After Tax in Q3 2024

The National Bank of Kenya (NBK) has recorded outstanding growth in financial performance, posting a KShs. 1.2 billion profit after tax for the third quarter ending September 30, 2024. This represents an impressive 142% increase, compared to the same period in 2023.

NBK disburses KES 1.2B to improve Water & Sanitation Efforts Across the Country

The Maji Konnect programme addresses the challenges of inadequate and inequitable access to clean and safe water services, operational efficiency by water service providers, and underinvestment by Water Service Providers (WSPs) in sustainable water services.

NBK Posts KES 839 million Profit After Tax in H1 2024 as Revenue Diversification Pays Off

August 2024:

The National Bank of Kenya (NBK) has recorded a profit after tax of KES 839 million in the first Half-Year 2024. The pre-tax profit was KES 1.1 billion showcasing a remarkable recovery from a pre-tax loss of KES 3.8 billion recorded in the same period last year.

NBK System Upgrade Update

NBK launches ‘National Business Forum’ to empower SMEs

This initiative seeks to support local entrepreneurs to grow their businesses in a sustainable way.

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