NatMobile is National Bank’s Mobile Banking platform. Using NatMobile you can access various banking services such as checking your account balance, transferring money, making payments, requesting for statements, etc.

How do I know if I am already registered on NatMobile?

To check if you are already registered on NatMobile, dial *625#. If you are presented with an option to log in, then you are already registered to use NatMobile. If you are presented to open an account or register, then you are not registered on NatMobile.

What type of phone or device should I have to access NatMobile?

You can access NatMobile via USSD using any mobile device that has a SIM card registered to a mobile network operator such as Safaricom or Airtel. To access NatMobile via USSD, dial *625#. You will need at least Ksh. 2 of airtime. To access NatMobile using the NatMobile app, you would need a smart phone with and Android OS.

How do I get access to NatMobile?

If you already have an account at National Bank but are not registered to use NatMobile, visit the branch nearest you to register. You will be asked to fill in a short form and provide your Identification document.

What do I do if I cannot remember my password?

To have your password reset, visit your nearest National Bank branch.

How do I de-register for NatMobile?

NatMobile offers you a lot of convenience so we would love to have you stay. If you are experiencing problems with NatMobile, give us an opportunity to resolve it by getting in touch with our contact center staff at 020 282 8900, 0703 088 900, 0732 118 900. To de-register, go to the branch nearest you to complete a termination form.

Our Culture

Our Mission - At National Bank, we are dedicated to excellence in providing competitive Financial Solutions, meeting the changing needs of our customers, being a responsible Corporate Citizen, providing attractive opportunities to our employees and improving shareholders Value.

Our Vision - To be the preferred Bank in the provision of comprehensive Financial Solutions in the region

Our Values:

Courage - We are ready to try new things.

Honesty - We are truthful in all that we do.

Innovation - We embrace new ideas.

Collaboration - We work together to deliver value.

Forex

USD: Buying: 151.20 , Selling: 157.55
EURO: Buying: 157.40 , Selling: 180.00
GBP: Buying: 180.05 , Selling: 202.36
Canadian Dollar: Buying: 103.42 , Selling: 122.82
Australian Dollar: Buying: 92.32 , Selling: 109.43
Swiss Franc: Buying: 163.51 , Selling: 186.30
Japanese Yen: Buying: 0.9111 , Selling: 1.1257
Swedish Kroner: Buying: 11.217 , Selling: 17.7913
Norwegian Kroner: Buying: 11.217 , Selling: 17.7913
Danish Kroner: Buying: 19.4515 , Selling: 23.6824
Indian Rupee: Buying: 1.5746 , Selling: 2.1361
Tanzanian Shillings: Buying: 0.0565 , Selling: 0.0678
Uganda Shillings: Buying: 0.0355 , Selling: 0.0468
SA Rand: Buying: 6.10 , Selling: 10.34
Chinese Yuan: Buying: 20.1400 , Selling: 23.2650
UAE Dirham: Buying: 37.9639 , Selling: 45.0309
RWF: Buying: 0.1093 , Selling: 0.1947

Our Culture

Our Culture

Interested in Our Culture or have a question?